Complaints & Redressal
Data for the month ending -
| Sr. No. | Received from | Pending at the end of last month | Received | Total Pending | Pending complaints > 3 months | Average Resolution time (in days) |
|---|---|---|---|---|---|---|
| 1 | Directly from Investors | Nil | - | - | - | - |
| 2 | SEBI (SCORES) | Nil | - | - | - | - |
| 3 | Other Sources (if any) | Nil | - | - | - | - |
| Grand Total | - | - | - | - | - | |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
| Sr. No. | Month | Carried forward from previous month | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | April, 2024 | - | - | - | - |
| 2 | May, YYYY | - | - | - | - |
| 3 | June, YYYY | - | - | - | - |
| 4 | - | - | - | - | - |
| 5 | March, YYYY | - | - | - | - |
| Grand Total | - | - | - | - | |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
| Sr. No. | Year | Carried forward from previous year | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | 2024–25 | - | - | - | - |
| Grand Total | - | - | - | - | |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under :
GRIEVANCE REDRESSAL/ESCALATION MATRIX:
The matrix must include the following details:
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-Id | Working hours when complainant can call |
|---|---|---|---|---|---|
| Compliance Officer | Kashish Manjani | 20/8, 301, Shanti Sadana 16th A Main Road, 3rd Block East, Jayanagar, Bengaluru, KARNATAKA 560011, India | +91-9687 520523 | kashish@aikeyam.com | 9:30am to 6:30 pm |
| CEO/Principal officer | Kashish Manjani | - | +91-9687 520523 | kashish@aikeyam.com | 9:30am to 6:30 pm |
*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.
Let’s talk
Register your Complaint
Do you have a complaint to register? fill the form and we will revert shortly.
http://scores.sebi.gov.in to access to SEBU SCORES (SEBI Complaints redress system)
For further escalation and resolution, you could initiate dispute resolution through the ODR Portal if a grievance lodged with us through SCORES has not been satisfactorily resolved.