Documents & Information Needed
Grievance Redressal Mechanism: Accessibility Compliance
Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)
In compliance with the SEBI circular, Aikeyam has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
Dedicated Channels
- Email: Kashish@aikeyam.com
- Helpline: +919687520523 (operational Mon–Fri, 9:30 AM – 6:00 PM)
- Web Form: https://zfrmz.in/4oviYiyVej6OKEg4O24E
Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.
Escalation Matrix
- Ms. Kashish Manjani
Email: Kashish@aikeyam.com
Contact: +91-9687520523